How We Work

We believe in having an open and transparent relationship with all our clients, the outcome of detailed surveys we have been involved in has shown us that everyone hates ‘Surprise Bills’ and people like to be able to budget.

Based on these results we launched our Fixed Fee policy. With this we will provide a quote, identifying the work you wish us to undertake in the next twelve months. We will then split this cost into monthly payments and set up a direct debit. This allows clients to budget and pay for our services in Bite Size Chunks.

It also means you can contact our team at any time with queries, without fear of an unexpected bill. Should any queries result in additional work being required which is outside the scope of the Fixed Price Agreement, we will provide a quote for this work on an ‘Extra Work Order’ agreeing the timetable for the work, price and payment terms before the project commences.